体育投注网址

Select an Address

Select an Address

体育投注网址Choose an email address to be associated with a ticket

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体育投注网址Select an Address lets admins and agents change the default support email address associated with a ticket.

Personalize outbound messages or easily reroute inbound tickets to the appropriate groups, resulting in greater agent efficiency and a better customer experience.

Features include:

  • A drop-down list of all available support email addresses
  • Select a support email address when creating a new ticket
  • Change the support email address associated with a ticket

Additional features with the Basic plan:

  • Specify a default email address by group
  • Specify one or more accepted email addresses by group

体育投注网址-- For additional information and feedback, please see the and .

By enabling this app, you agree to the Built by Zendesk Terms of Use.

To get started:

  • Install the app
  • Force selection of brand: Make the brand selection mandatory (if you are using multiple brands)
  • Mandatory requester email address: Make the requester email address mandatory.
  • Go to the new ticket view, select an email address in the app (in the sidebar), enter ticket info and click submit.
  • Your ticket should have been created/updated with the given recipient.

When installing the Basic plan

  • Follow the first three steps above
  • Use a JSON format to specify email addresses by group, e.g. {"Group A": "email1@example.com, email4@example.com", "Group B": "email2@example.com"}

App Details

  • Author: Zendesk
  • Price: Multiple plans available
  • Support: Email /
  • Version:2.1.7
  • This is an app. It will install right into your Zendesk Support account.

Plans and pricing

Free

Never pay a thing

Free plan features include:

  • A drop-down list of all available support addresses
  • Select a support address when creating a new ticket
  • Change the support address associated with a ticket
Install

Basic

体育投注网址Free 5-day trial, then $1.00 per agent, per month

体育投注网址Basic plan includes all Free plan features plus:

  • Ability to set a default email address for each agent group
  • Limit the list of email addresses that agents can chose by group
Free trial
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